FAQ
Questions buyers usually ask
Find practical answers about working with Sawatdee Group on cosmetics manufacturing projects.
How do I start an OEM / ODM project?
Submit a brief through the contact form or email the published sales mailbox. Include product category, intended format, target market, packaging direction and estimated quantity so the team can review the project.
Can you support OEM / ODM projects?
Yes. We discuss OEM manufacture to approved specifications and ODM / development-supported pathways for cosmetics projects within our certified manufacturing scope.
What information should I prepare?
A useful brief includes product category, intended format, target market, packaging direction, estimated quantity and any formula or benchmark references you can share.
How is MOQ determined?
MOQ is determined according to product type, formulation, packaging, printing, customization and production requirements. Please contact our team for project evaluation.
Can packaging requirements be discussed?
Yes. Packaging materials, filling format and decoration can be discussed according to product type and production requirements. Final options are confirmed during project review.
How long does development take?
Timing depends on development, sample approval, packaging, raw materials, production scheduling and regulatory or project requirements. A schedule is confirmed after we review the brief.
Can you support product sampling?
Sampling can be discussed according to formula, packaging and project scope. Sample steps and quantities are confirmed during project review.
How does product development work?
After the brief is reviewed, formula direction, sampling and packaging are discussed according to project scope. Development steps are confirmed during project review. Exact methods and schedules are not published as fixed figures.
What markets do you work with?
We welcome inquiries from Thai and international buyers. Labelling, documentation and regulatory needs are reviewed according to each target market and project.
How do I request a quotation?
Send a project brief through the inquiry form. A quotation can be prepared after category, packaging and production requirements are reviewed.
How do I contact the team?
Email sales@sawatdeegroup.com, call +66 84 354 4328 or +66 92 271 5958, or use the inquiry form on the Contact page. LINE, WeChat and WhatsApp IDs are published there as copyable handles.
Where is Sawatdee located?
The factory is at 513-515 Moo 8, Thai Ban Mai Subdistrict, Mueang Samut Prakan District, Samut Prakan 10280, Thailand. A Google Maps link is published on the Contact page.